Legal

Legal Notice

Effective: June 2026 · thefrozenroom.com

Operator Information

This website (thefrozenroom.com) is owned and operated by:

Dr. Patricia Walker-Swinton

Collective Systems Group

Email: info@collectivesystemsgroup.com

Website: collectivesystemsgroup.com

Purpose of This Website

The Frozen Room™ website offers digital and physical workbooks, personal development resources, speaker booking services, and educational materials rooted in the T.H.A.W. Method™. Resources available on this site are designed for individuals, educators, school and district professionals, organizational leaders, and employees engaged in personal reflection and professional growth.

Not Professional Advice

All content on this website — including workbooks, frameworks, written materials, and any resources authored by Dr. Patricia Walker-Swinton — is provided for personal growth, reflection, and educational purposes only. Nothing on this site constitutes or should be interpreted as:

  • —Mental health treatment or therapy
  • —Medical advice or diagnosis
  • —Legal counsel or legal services
  • —Financial or investment advice
  • —Crisis intervention or emergency services

If you or someone you know is in crisis: Please contact the 988 Suicide & Crisis Lifeline by calling or texting 988, or contact your local emergency services.

Student & Minor Use

The Frozen Room™ workbook and resources are written for adults and adult professionals. While educators may use these materials in professional development contexts, this website is not directed at students under the age of 18, and we do not knowingly collect personal information from individuals under 13.

Schools, districts, or organizations that wish to use The Frozen Room™ materials with students should first review applicable district policy, parental consent requirements, and any relevant provisions of FERPA, COPPA, or applicable state student privacy laws. The workbook content is thematic and reflective in nature; it does not require students to disclose personally identifying information.

Purchase Terms & All Sales Final

All purchases made on this website are subject to the following terms:

Digital Products

Due to the immediate accessibility of digital downloads upon purchase, all sales of digital products are final and non-refundable. By completing a digital purchase, you acknowledge that the product has been made available to you and accept these terms consistent with UCC § 2-606 acceptance standards. Please verify your email address before completing checkout — download links are delivered to the address provided and cannot be redirected after purchase.

Physical Products

Physical book orders are processed within 1–2 business days and typically shipped within 4–5 business days. All physical sales are final once an order enters fulfillment. If your order arrives damaged, please contact us within 7 days of receipt at info@collectivesystemsgroup.com.

Accessibility

We are committed to making The Frozen Room™ resources accessible. Digital workbooks are provided in both printable and fillable PDF formats to accommodate a range of needs. If you require an alternative format or have an accessibility concern, please contact us at info@collectivesystemsgroup.com and we will work to assist you.

Intellectual Property

All content on this website — including The Frozen Room™ framework, the T.H.A.W. Method™, written materials, workbook designs, affirmation cards, and visual assets — is the intellectual property of Dr. Patricia Walker-Swinton and Collective Systems Group. Unauthorized reproduction, distribution, modification, or commercial use without written permission is strictly prohibited.

Educators and organizations may share The Frozen Room™ materials internally for professional development purposes when purchased through this website. Resale, redistribution, or republication outside the purchasing organization requires written consent.

Limitation of Liability

Dr. Patricia Walker-Swinton and Collective Systems Group make no warranties, express or implied, regarding the accuracy, completeness, or fitness for a particular purpose of any content on this website. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of or reliance on materials, resources, or links on this site.

External Links

This website may contain links to external websites including 7thbag.com, collectivesystemsgroup.com, and third-party vendors. These links are provided for convenience only. We do not control and are not responsible for the content, privacy practices, or terms of external sites.

Governing Law

These terms and all use of this website are governed by the laws of the United States and the state in which Collective Systems Group is domiciled, without regard to conflict of law principles.

Contact

For legal inquiries, accessibility requests, or questions about these terms:
info@collectivesystemsgroup.com
collectivesystemsgroup.com